ABOUT ME

EDUCATION

The Pennsylvania State University (August 2019 – May 2023)

Smeal College of Business

• Bachelor of Science in Management Information Systems

  • GPA: 3.97/4.00 – Summa Cum Laude

  • Dean's List (semester GPA of 3.5 or higher): 8/8 Semesters

• Minor in Legal Environment of Business

• Relevant Coursework: Python for Business Analytics, Statistics, Business Data Management, Information System Analysis, Business Intelligence for Decision Making, IT and Business Strategy, Enterprise Information Systems 

PROFESSIONAL EXPERIENCE

Cisco Systems Inc. (August 2023 – Present)

Data Analyst | Commerce Operations (January 2025 – Present)

• Improve commerce experience and reduce operational friction for 4 regional partners that transact ~$500 million in sales annually

• Deliver quarterly operational reviews to partners based on partner and market data analyses from Tableau, ThoughtSpot, and Excel

Operations Analyst | Commerce Operations (August 2023 – January 2025)

• Improve commerce experience and reduce operational friction for 4 regional partners that transact ~$500 million in sales annually

• Deliver quarterly operational reviews to partners based on partner and market data analyses from Tableau, ThoughtSpot, and Excel

• Gather process and policy problem statements and work collaboratively with the IT team to fix bugs, address solution gaps, and create and implement enhancements that address internal, partner, and end customer operational roadblocks

Veritas Technologies (May 2022 – August 2022)

Digital Business Analyst Intern | Customer Success Organization 

• Analyzed 1300+ client entitlements utilizing Oracle Analytics Cloud and Excel to discover and rectify any data discrepancies

• Conducted root cause analysis on customer data discrepancies to identify pain points and internal divisional data misalignment

• Collaborated cross-functionally with IT and Business Operations units to execute a "Go Live" or an external user service update

• Recognized by executives and co-workers as one of three top intern showcase presenters among the 39-person intern cohort

Erie Insurance (May 2021 – August 2021)

IT Analyst Intern | Future Focus Internship Program 

• Managed, optimized, and protected all internal IT hardware assets utilizing ServiceNow, Blueworks, Excel, and other software

• Proved value of Hardware Asset Management Pro enhancement to ServiceNow software through extensive functionality testing

• Delivered intern team innovation project addressing Talent Acquisition obstacles to executives including the VP of Human Resources

• Led hardware sprint project team in updating IT equipment disposal form, related documentation, and employee training resources

Presque Isle Closing Services (May 2020 – January 2021)

Assistant to Head Title Agent

• Assisted in the real estate closing process of over 150 purchases and refinances as well as over 50 sales

• Created and distributed documents for closings and prepared closing packages to be sent to lenders and clients

• Collaborated with title agents, lawyers, real estate agents, buyers, sellers, and loan officers to fulfill title orders

• Used Qualia to open title orders and add necessary information to the system throughout the closing process

LEADERSHIP EXPERIENCE

Smeal Business Ethics Case Competition Team (April 2020 – May 2023)

Captain (April 2022 – May 2023)   

• Lead weekly meetings through creation and presentation of professional, educational materials and facilitation of team discussions

• Collaborate with team advisor to plan semester schedule, determine competition delegates, and arrange guest speaker sessions

• Review application materials and participate in candidate interviews and deliberations to recruit new constituents to the team

Competitor (April 2020 – May 2023)   

• Evaluated business cases regarding a variety of relevant topics such as cryptocurrency, DE&I, climate change, HR recruitment, and data protection and provided feasible and actionable recommendations based on in-depth legal, financial, and ethical analyses

Penn State Residence Life (April 2020 – May 2023)

Resident Assistant    

• Welcome 37 first-year students to campus during Arrival Week and assist with move-in and acclimation to Penn State

• Hold weekly community building events to engage residents and create a positive and inclusive living-learning environment

• Perform thorough building checks while on duty to ensure the well-being of over 550 residents and the safety of the residence halls

Delta Sigma Pi – Professional Business Fraternity (November 2020 – May 2023)

Case Writer (September 2021 – March 2023)

• Created business cases to be analyzed and presented on by teams of pledges and provided guidance and feedback throughout the process on how to evaluate and address cases

Professional Development Assistant (September 2021 – November 2021)

• Presented professional development workshops on resume creation, interviewing, LinkedIn, and networking to 17 pledges

• Evaluated pledges' weekly submissions of deliverables and provided feedback regarding how to improve throughout the program

Director of Fundraising (December 2020 – May 2021)

• Oversaw the planning and execution of fundraising events and encouraged members to assist in raising funds

• Monitored all records involving revenues and expenditures from any type of fundraising activity

• Served as an active member of the chapter executive board through attendance of bi-weekly meetings

THON Fundraising Committee (November 2020 – May 2021)

• Contributed in efforts to raise $40,721.42 for Penn State pediatric cancer research and patient care

Active Brother (November 2020 – May 2023)  

• Attended events and bi-weekly chapter meetings hosted by the fraternity to promote Delta Sigma Pi’s four foundational pillars of professionalism, community service, fundraising, and brotherhood

Penn State Department of Economics (August 2021 – May 2022)

Head Teaching Assistant for Introductory Microeconomic Analysis and Policy (January 2022 – May 2022)

• Monitored in-class behavior of 650 students and ensured proper classroom conduct during triweekly 50-minute lectures

• Answered students' questions about course content, class policies, assignments, examinations, and additional resources 

Grader for Introductory Microeconomic Analysis and Policy (August 2021 – December 2021)

• Provided feedback on student responses in Packback discussion community to ensure participation and course content proficiency 

• Analyzed short answer responses to post-exam content checks and assigned scores based on instructor-provided rubric

HONORS, AWARDS, SKILLS, & INTERESTS

• Honors & Awards: Cisco Shining Star – Newcomer Award, International Business Ethics Case Competition: 1st Place (2022), 1st Place (2021), CoMIS Case Competition 2022: Division Runner Up, Templeton Business Ethics Case Competition 2022: Divisional Runner Up, Kohl's Business with Integrity Case Competition 2021: 1st Place, Beta Gamma Sigma International Business Honor Society Inductee

• Technical Skills: Python, SQL, VBA, Tableau, Power BI, Snowflake, AWS, dbt, RapidMiner, Oracle Analytics Cloud, Oracle Sales Cloud, Sigma, VS Code, GitHub, git, Figma, Docker, Jira, Microsoft 365, Google Workspace, Webex, ServiceNow, Blueworks, Adobe Creative Cloud, Canva, Procreate

• Interests: Graphic Design, Taekwondo, Table Tennis, Basketball, Fantasy Football, Theatre, Reading, Sudoku, and Crossword Puzzles